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October 24th, 2014

AndroidPhone_Oct20_BGoogle's Nexus line of devices promises users a pure Android experience. This means that the operating system is exactly as Google designed it to be, unlike many other Android devices where manufacturers add their own layout and design. In mid October, Google announced not one, but three new Nexus devices that set a new benchmark for what Android can really be.

Android L becomes Android 5.0 - Lollipop

While Google announced Android L earlier this year, little was said about what the full name of the next version of Android would be. The company finally laid speculation to rest with the announcement that the next version of Android will be 5.0 - Lollipop.

This is the first major update to the Android platform pretty much since Android 4.0 was released back in 2011. While the different versions of 4.0 introduced useful features and changes, the overall look of the system has largely remained the same. Android 5.0 will change this, with what is called Material Design, which brings a universal look (user interface) to apps across all devices.

Beyond a new look, 5.0 will introduce a new operating environment and coding that allows apps to run faster and more efficiently on existing hardware. Support for faster and more powerful processors is also being included so over the next few years you can expect to see phones and tablets become even more powerful.

To begin with, Android 5.0 will be available on the newly announced Nexus devices, along with older Nexus devices (7, 7 (2012), 5 and 4), some Motorola devices, and all Google Play Edition devices. The company has not set an official release date for this update, but you can probably expect it sometime in mid-November. Other devices will have to wait until the manufacturers can adopt this version of Android to their systems.

The Nexus 6

Like most other popular devices, there have been solid rumors about the Nexus 6 all over the Internet. True to these ruminations, the 6 will be made by Motorola and will be a large phone - 6 inches in fact. Here is a brief rundown of the important specs for business users:
  • Screen size - The display is 5.96 inches diagonally, with the total size being 6 inches from top-left to bottom-right.
  • Battery - The battery is 3220 mAh, which should be more than enough to see you through a day. Motorola has also included their fast-charging technology which can produce six hours of use from a 15 minute charge.
  • Processor and RAM - The processor is a top of the line Snapdragon 805 quad core 2.7 GHz. There is also 3 GB of RAM, which means there is more than enough processing power to run everything you need.
  • Memory - The device is available with either 32 GB or 64 GB of storage.
  • Price and availability - Unlike previous Nexus devices, this phone starts at USD 650 for the 32 GB version, while the 64 GB version costs USD 700. Pre orders for this device start on the Google Play store on October 29 with the device being released in mid-November of this year.

The Nexus 9

The Nexus 9 is the newest tablet in the Nexus line. Made by HTC, it looks to have been designed to compete directly with the iPad Air. Here is a brief rundown of its tech specifications:
  • Screen size - The display on this device is 8.9 inches diagonally, with the total size being 9 inches from top-left to bottom-right.
  • Battery - The battery is a 6700 mAh, which should be more than enough to see you through a couple of days of use.
  • Processor and RAM - There is a high-quality processor running at 2.3 GHz. There is also 2 GB of RAM, which means there is more than enough processing power.
  • Memory - The device is available with either 32 GB or 64 GB of storage.
  • Price and availability - This tablet starts at USD 400 for the 32 GB version. There is also be a keyboard case, which looks similar to those purchased for Microsoft's Surface. The device is available to pre order from the Google Play store on October 17, with a release date of November 3 of this year.

The Nexus Player

This new Nexus device is the next step in the evolution of the Chromecast, or Google's device-to-TV broadcasting device. Like similar solutions, it allows users to stream content from their devices, or stations like Netflix, onto their TV or HDMI monitors. While at first glance this may not be the most useful device for businesses, there is one feature that could prove popular: You will have the ability to broadcast what's on your device's screen on your television screen.

This includes Chrome tabs, so if you use cloud-based software like Google Apps you can technically use this to stream presentations or to collaboratively work on documents in a meeting format.

Coming in at USD 99 per set, this could be an affordable solution for companies who don't want to invest in a projector, or who already have a television screen in their office. The system went up for pre order on the Google Play store on October 17.

If you would like to learn more about Google's Nexus devices contact us today and we can help you make the right tech decisions for your business.

Published with permission from TechAdvisory.org. Source.

October 23rd, 2014

WindowsPhone_Oct20_BDevices running Windows Phone, while not as popular as other systems, have many features that small to medium business owners can take advantage of. One such feature is the ability to move your apps from your device's hard drive onto an MicroSD card. If your device has an SD card slot here's how you can use this feature.

Before you start moving apps to your MicroSD card, you should be aware that this feature works best on devices running Windows Phone 8.1. So, if you are not running this version on your device, the following tips may not work. Also, not every Windows Phone device has an expandable memory slot, so it is best to first check the technical specifications for your device.

Installing new apps to a MicroSD card

This option is best for when your device's main hard drive is full and you want to install apps while keeping existing ones. You can set it so that any future apps will be automatically installed onto your device's MicroSD card instead of the hard drive, by:
  1. Opening the Settings app.
  2. Scrolling down and tapping on Storage Sense.
  3. Tapping on the box labeled Store new apps on my.
  4. Selecting SD card.
Note that because the MicroSD card is removable from your device, you will need to have the card that has the apps installed on it plugged into your device in order for these to work.

Moving installed apps to a MicroSD card

If you have apps installed that you would like to move to the SD card, such as apps that you don't use as often, you can do so by:
  1. Opening the Settings app.
  2. Scrolling down and tapping on Storage Sense.
  3. Tapping on Phone which should be located at the top of the screen.
  4. Selecting Apps + Games followed by the app you would like to move.
  5. Tapping on Move or Move to SD card followed by Yes.
While this is useful, not every app can be moved over to your SD card as this is actually up to whether the developer has selected for their app to be movable or not.

If you are looking to learn more about using your Windows Phone and to find out what you can achieve with it, make the call to us today.

Published with permission from TechAdvisory.org. Source.

October 22nd, 2014

Windows_Oct20_BIn late September, Microsoft introduced the next version of Windows - Windows 10. At the announcement event, the company showed off a number of exciting new features that many users have been requesting. While it will be a while before it is released, here is a brief overview of some of the upcoming features you can look forward to.

Why Windows 10?

When first announced, many eyebrows were raised regarding Windows 9 being skipped. In the tech world, missing out a number with a sequence is not the norm, yet Microsoft stated that they believe that the next version of Windows will be such a drastic improvement over Windows 8 that calling it Windows 9 would not do it justice. From what we can see of the new system, there really are some drastic improvements, including:

One operating system (OS), many systems

When Windows 8 was released, a slightly modified version of the OS was also released for mobile devices. While this was good news, especially for mobile users, the systems were still largely separate, with different apps, app stores, and more.

With Windows 10, Microsoft has noted that the OS has been designed to run across all systems. This means that different devices will likely have slightly different interaction experiences but the underlying system will be the same. For example, there will be one way to write programs for all devices, one app store, and updates will be applied to all versions of the same app, on all devices, at the same time.

A new, yet familiar, Start menu

Windows 8 was a drastic departure from the familiar Windows desktop layout. For the most part, it was despised by business users, who instead have largely bypassed this layout for the traditional Desktop mode. Windows 8.1 allowed users to boot directly into the Desktop, but one large feature has been lacking: a Start menu.

Windows 10 welcomes it back! As with older versions of Windows, the Start menu will be at the bottom-left of the screen, and pressing it will bring up the familiar menu of programs and options. Only now, the old Tile-based layout has also been merged into this section. Think of the traditional Start menu bar, but with a mini-tile based section to the right that will be customizable.

Everything opens in a window

If you've ever downloaded an app from the Windows App store, you likely have noticed that they automatically run in fullscreen mode. With Windows 10, any Windows Store apps will open in window-format, similar to any desktop app.

When apps open you will see the familiar taskbar, along with the maximize, minimize and close buttons. This will make it much easier to work in multiple programs at the same time.

Multiple Desktops

Microsoft Virtual Desktops is a feature that will allow users to create different desktops for different purposes and switch between them quickly and easily. While you will only need to install Windows 10 once, you can have a different desktop setup for say home, personal, and business use all under one user.

Each desktop can display different icons and layouts, but all desktops will have access to the programs installed for that user. Essentially, this will make it easier for business users who also use their devices for personal use or those who need to switch roles at work.

An enhanced File Explorer

File Explorer has been a part of Windows for a while now, and its main function is that it helps you to find your files and folders. In Windows 10, this feature will be upgraded to now search for not only your files and folders, but also to scan the Internet as well. You will also be able to quickly see recent and most popular files and folders, meaning you'll be more likely to be able to find what you are looking for in less time.

When will it be available?

Microsoft has already released what they call a Technical Preview of Windows 10. Anyone can sign up to download Windows 10 and install it on their computers. We would advise against this however, as this version is incomplete and there will be bugs and compatibility issues.

The company has noted that this current version is really for tech experts to install on secondary computers and test, so business users will have to wait! At the time of this article there has been no actual release date set for Windows 10, but you can probably expect it sometime in early 2015. Microsoft has also been quiet about the price, but rumors are circulating that it will either be free or affordable for users to upgrade to if they already have an older version of Windows installed.

Get ahead of the curve and find out what benefits Windows 10 can bring to your business, by dropping us a line first.

Published with permission from TechAdvisory.org. Source.

October 22nd, 2014

SocialMedia_Oct20_BWhile social media has become an important and integral part of many business's marketing plans, it can be easy to get stuck in a bit of a rut when it comes to developing dynamic content and varied posts. This often sees companies sticking with the same content types, which can get quite boring for all parties. To help, here are five types of content that you should be sharing.

1. Selfies

The 2013 "word of the year", according to the Oxford English Dictionary, has become so popular it's no mean feat to avoid it these days. Truth be told, the selfie is popular for a reason: It is a quick way to get people to engage with your content.

The key here is to know when to take a selfie for your social media sites. What you want are selfies that make your company look more human, for example a group lunch meeting or after-work game night that shows people having fun. When done in the right way, selfie posts can increase interaction. Just be sure to limit the number you post, as too many could lead to you being perceived as being too focused on your company and not your customers.

2. Inside looks

When we find a product or service we like, we are often curious to learn more about it. This includes learning more about the company that makes the products or services and how it operates.

If you have a growing fan base, why not create content that provides customers with an inside look at some aspect of your business. Take pictures of your office, videos about how your products are made, or perhaps write content about how certain services are created and delivered. Basically, try to come up with content that gives people an inside view of the company.

The reason this type of content works is because it often gives customers a deeper understanding about a business, and creates a closer connection to the products and services. If you can increase overall attachment, you can increase the chances that customers will interact with content, stay loyal to your brand, and even share information about your company or recommend you.

3. Quotes

Famous quotes can be a great way to get a message across in a strong way. If for example you are hosting a Thanksgiving party, or Halloween party, adding a themed quote to your post could be a great way to encourage social media users to interact with it.

Also, if you can find quotes that are relevant to your industry, you could post these whilst asking for opinions or to further a point you're trying to make.

4. Fill in the blanks

While this may sound a little simple, posts that ask your audience to fill in a blank can be a great way to drive engagement while giving your customers a chance to tell their own story. For example, if you are a bakery who produces well-known donuts, asking a question like: "The first time I had this donut was _." could be a good way to inspire customers to interact with you.

5. Videos

One of the more drastic changes many social media sites like Facebook have implemented in the past couple of years is a feature that automatically plays a video when someone pauses on it while scrolling. While not fully welcomed by all users, this move has actually led to the number of video views increasing by as much as two times.

While creating a video because everyone else is, is a bad idea, if you have content that you know can be turned into a useful video e.g., a how-to video, then this could be a great way to reach your target market in an interesting way.

If you are looking to learn more about how you can leverage social media in your business, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
October 16th, 2014

Productivity_Oct16_BFor a business to be productive there are a number of essential tools required, one of the most important being email. While there are numerous email providers and solutions, most rely on one of two protocols: POP or IMAP. These are a set of rules that dictate how data moves between systems, and the question many businesses should be asking is which protocol should they be using?

Difference between POP and IMAP

POP, or Post Office Protocol, was first developed in early 1984 and is currently in its third version (POP3). POP works by allowing users to retrieve email and download it onto their computer. Because this protocol was developed before constant Internet connections, it is meant to allow users to interact with their email on their computer and then connect to the server to send it.

What this means is that usually, you connect to the server and download all of your messages onto your computer and then disconnect from the server with all messages being deleted from the server. When you connect to the server again, the messages are uploaded from your computer to the server which then sends the messages to the recipients.

IMAP, or Internet Message Access Protocol, is a newer protocol that was designed for faster and constant Internet connections. Essentially, the email messages live on the server and the user downloads copies to their computer. When the copy is sent, it is uploaded to the server which then overwrites the message and sends it to the recipient.

Which protocol should my company be using?

While most email servers will support POP, many experts agree that it is best if companies use newer email protocols. The reasons for this are:
  • POP is largely outdated. As stated above, this protocol was first introduced in the '80s. The current, and most popular, version was introduced in 1989.
  • POP can be less secure. By default, older protocols can transmit password and login data unencrypted, which means anyone with access to your network and tools could gain access to the data.
  • POP can't support multiple devices. Due to the way POP works, only the currently connected client can see email messages. If you are on your mobile device, but logged into your email client at work, you won't get messages on your device.
  • POP lacks important business features. Most of us rely on calendars, address books, and task lists that are integrated into most email clients. With POP, these are most likely third-party solutions that live on local machines. This makes it difficult to access this information from other locations.
There are some really great newer email systems out there, including servers that run IMAP protocols, and even Web-based email solutions that pretty much negate the need for email servers in the office. If you are currently using POP, it may be worthwhile to contact us to see how we can help upgrade your email solution.
Published with permission from TechAdvisory.org. Source.

Topic Productivity
October 15th, 2014

BusinessValue_Oct13_BMobile devices like smartphones and tablets have become essential tools to almost every business manager and owner. Regardless of the system you use, there are hundreds of different types of apps out there. From the simple to the complex, it can be a task to pick the types of apps to install on your phone. To help make things easier, here are five of the most common types of apps business users should have on their devices.

1. File creation, management, and collaboration

Many small to medium businesses are implementing cloud-based document systems. These systems enable easy file creation, storage, and collaboration between users in the office, coincidentally they also have mobile apps.

If you have cloud-based document systems like Google Apps or Office 365 in your office, it would be beneficial to install the mobile apps for the system that you use. The reason for this is because the mobile apps have the same functionality as their Web-based versions. From your device you can access files, create new ones, share them, and even edit files which means you can be productive on the go.

2. Lists

A good lists app can go a long way in helping to keep you organized. From creating a daily to-do-list to creating a list of long-term tasks or goals, you can create lists when you think of them and easily sync them with other devices and even colleagues.

Lists apps also help because we often come up with things we need to do while away from the office. Because our mobile device is always with us, we can simply add it to an existing list, or create a new one. No having to track down paper that may be lost, or trying to remember things.

While there are many list apps out there, one of the most useful is any.do which allows users to create both work and personal lists and share them with other users. Wunderlist is also great, as it allows users to create lists with sublists and even assign tasks to other people.

3. Notes

Like a list app, a good note app is essential. If you come up with an idea outside of the office, you can jot it down and have the note sync with other devices for action when you are back in the office. Apps of this type are also useful in meetings outside of the office because many of them allow users to record conversations and even add notes quickly. So, if an important idea comes up or is talked about it is recorded and not missed.

Some of the best Notes apps include Google Keep which syncs with your Google account and allows you to quickly create notes. If your office uses Microsoft Office, or Office 365, the best choice would be OneNote which can sync with your Microsoft account, bringing notes to any system. For those who want a powerful notes suite, the best option is Evernote, which works on almost every system and Web browser.

4. CRM

Customer Relationship Management (CRM) tools have become one of the most essential ways for business owners and managers to manage their relationships with their customers. Companies that have integrated a CRM solution have found that overall satisfaction and customer retention has improved.

Because these solutions allow you to quickly view customer data (e.g., contact information, sales history, etc.) it makes sense for mobile apps to be created for anyone working out in the field. In fact, most CRM solutions now have mobile apps that allow you to access customer databases from any mobile device. If you have a CRM solution, especially a cloud-based one, it is worthwhile checking with your provider if there is a mobile app too.

5. Communication

When out of the office, you need a way of keeping in touch with those back at base, or other employees who may also be out of the office. While email is usually enough to cover most communication needs, there are times when you need something more immediate. That's where apps like Google Hangouts, iOS Messages, Microsoft Lync, and even Facebook Messages can help. These chat-oriented apps enable communication wherever you have a data, or Internet, connection.

Beyond this, there are a wide number of VoIP solutions that offer mobile apps. When you install these on your device, you can turn your mobile into your office phone which will function exactly like your desk-based phone. This makes it easier to keep in touch with the office, so be sure to ask your VoIP provider if there is a mobile app you can install on your device.

If you have a favorite business app, let us know. And, if you are looking for a way to increase the value your business can provide customers, contact us to learn how a mobile solution can help.

Published with permission from TechAdvisory.org. Source.

October 15th, 2014

iPhone_Oct13_BiOS 8 has, like other versions of iOS, added and improved upon features. One of the biggest changes has to be the drastic improvement of the Notifications Center. With the most recent release, this Center has seen a number of changes, including the introduction of widgets that allow users to truly customize how this feature functions.

Customizing Notifications Center with widgets

While the Notifications Center has been an iOS feature for a number of versions now, Apple finally added more functionality to the Center in iOS 8 by turning on widget support. Widgets are essentially small apps that are meant to provide some of the functionality of a main app.

In the case of Apple, widgets can be added to your Notifications Center to enhance the overall look and functionality. For example, if you have Evernote installed on your device, you can add a widget to the Notifications Center that allows you to quickly create a new note or recording without having to open the app. Other widgets allow you to add an enhanced weather forecast or even a calculator.

In iOS 8, widgets have been enabled by default and can be interacted with by swiping down from the top of your screen to open the Notifications Center. From here, you can tap on Today to view relevant information for the day. This information is from a widget Apple calls Today Summary. You can add more widgets to the Center by:

  1. Opening your Notifications Center.
  2. Tapping on Today.
  3. Scrolling down to the bottom of the screen and tapping on Edit.
This will open a screen that lists all of the available widgets. Widgets with a red circle and minus sign beside them are already added to Notifications Center, while apps under DO NOT INCLUDE can be added. Tapping the green circle with the plus sign will add the widget, while tapping the red circle with the minus will remove it.

You can change the order of the widgets too, by tapping on the three lines to the right of the name and moving it up or down. When you are finished hit Done at the top of the screen and you should see the changes implemented immediately. If you are looking for more widgets, you will need to install apps that are widget compatible. We've found that a quick Internet search for "iOS 8 apps with widgets" returns lists of some great apps for you to try.

Customizing notifications for various apps

As you install and update apps, you may find that they start notifying you whenever there is a change, or where it is desired that you pay attention to some new information. Some of these notifications can be quite annoying, especially if you aren't really using the app at the moment, or you deem the notifications to be useless.

You can customize your app's notification settings by:

  1. Opening the Settings app.
  2. Selecting Notifications from the Settings menu.
  3. Tapping on the app you would like to change the notification settings for.
In the screen that pops up you should see a number of options including:
  • Show in Notification Center - The maximum number of notifications to show in the Notification Center.
  • Sounds - Play a sound when you receive a notification from this app.
  • Badge App Icon - Show the app's icon in the notifications.
  • Show on Lock Screen - Show the notification on the device's locked screen.
You can toggle these on and off as you wish.

Turning notifications off

If you would like to turn off all notifications for an app, you can do so by:
  1. Opening the Settings app.
  2. Selecting Notifications from the Settings menu.
  3. Tapping on the app you would like to change the notification settings for.
  4. Sliding the radio to the right of Allow Notifications to Off.
If you are looking to learn more about iOS 8 and how to get the most out of your iDevice, contact us today.
Published with permission from TechAdvisory.org. Source.

Topic iPhone
October 14th, 2014

Facebook_Oct13_BBusinesses on Facebook have many different goals as to why they use the platform, but there is one thing in common that they all strive for: The perfect post. The issue with finding the 'perfect post' is that it can be actually quite difficult, especially when you take into account the large amount of data out there. A recent study by TrackMaven however highlights a number of useful factors that could help you create a post that works well for your business.

About the study

TrackMaven focuses on providing digital marketers with competitive intelligence. The company commissioned a study that looked at 1.5 million posts across 6,000 different Facebook Pages, in an effort to try and figure out what makes a so-called perfect post. According to the study, the idea of 'perfect' is a post that has gone viral on News Feeds and has extended overall content reach.

Essentially what they found is that there is no one perfect post! Rather, there are a number of post elements that, when combined, will usually lead to an increase in overall post reach and success. Here is a brief overview of the five common elements the most successful posts include.

They ask questions

The study found that on average, posts that ask a question will see 23% more engagement than other posts. While this makes sense, after all a question is really a call to action that aims to get the reader to do something, not every post works with a question.

If, for example, you are introducing a new event, or posting updates about a recent company gathering, questions may not make the most sense in this context. The key is to only include questions when they seem appropriate or a natural fit. If you want to inspire some action in your customers then a question can work well and urges people to actually do something more than simply look at a post.

The hashtag is used (sparingly)

In Facebook, as in other social networks, the hashtag is used to not only highlight words in a post, but to also make the post searchable. If you click on a hashtag on a post, you should see other posts also using that tag. When used in the right way, a hasthag can really increase engagement with your posts.

Interestingly enough, the TrackMaven study found that posts with hashtags saw 60% more engagement than those without. The key here is to use them sparingly! In other words, don't hashtag every word, or cram them all at the end. Instead, try to hashtag common words, or words associated with the company or content, directly in the content.

They post on weekends or off hours

There are hundreds, if not thousands of studies online looking at when the best time to post content is. Many conclude that the ideal time is different based on industry, type of business, audience, etc. While this is true, this study highlighted that companies who post after business hours and on the weekend can see increased interaction.

For posts on Sunday, interaction rate was 25% higher than similar content posted on a Wednesday, while posts that show up on News Feeds after 5:00 pm Monday to Friday will see over 10% higher interaction rates.

The key point here is that it could be a good idea to post your content when your audience is more likely to look at Facebook. Most business managers, owners, and even customers probably aren't looking at Facebook during business hours, so try scheduling content after the working day or on weekends.

They are visual

Take a look at your own News Feed and you will notice that a large majority of content on there is visual in nature. Be it videos, images, links with images, etc, Facebook is a highly visual platform.

The study, unsurprisingly, found that posts with visual content had higher interaction than posts with just text. In fact, posts with visual content had an average of 2.35 interactions per post while posts with just text had 1.71 interactions. While these numbers aren't high, it stresses that if you want your content to be shared or interacted with, visuals help.

They reach a general word count

A lot of people, when using social media, tend to be viewing Facebook on their mobile devices, or when they have a couple of spare minutes. What this equates to is people quickly scanning their News Feed and moving onto another post after only a few seconds, or less.

It is best to strive for a wordcount that is easily scannable for most posts. The study found that posts with 80-89 words inspired more engagement than shorter posts. This indicates that a good word count might be in the range of 70-100 for maximum effect. That being said, there are a number of professionals out there who use Facebook as an almost-blog and post longer content, who are relatively successful. We recommend trying out a few longer posts as well, just to see how people interact with them.

If you are looking to learn more about Facebook for your business, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

October 10th, 2014

BusinessValue_Oct08_BAs a business owner there are many different keys to success, one of the most important being your staff. If you take care of your employees, there is a good chance that your business will not only be successful but will hopefully also operate with healthy margins. What is sometimes a challenge though is actually managing employees and dealing with all the related information. An Enterprise Resource Planning solution, more specifically a Human Resources module, can be an effective tool that allows you to better manage your employees.

What are Human Resource modules?

ERP, or Enterprise Resource Planning, is a suite of integrated business software applications (often called modules) that allow companies to track and manage data and even automate some business functions, including Human Resources.

Human Resource modules in particular are used to track different people-related functions, such as planning, payroll, administration, development, hiring, and more. Business services, like Standard Operating Procedures, job postings, news, forums, tracking of work hours, and benefits, etc., can all be unified into one module, which makes overall management and decision-making easier.

Benefits of using HR modules

Businesses that have integrated ERP and more specifically HR modules, have been able to benefit in a number of ways. Here are 5:

1. Automated processes that free up management

A large function of HR, as with many other business processes, is data entry and reporting. If you are trying to develop reports without an integrated ERP system, you probably need to pull data from numerous sources which takes time. This is time that can probably be better spent on more relevant tasks.

An ERP module data, once set up, will be more accessible. This simultaneously makes it easier to enter and pull data together into reports. And because large parts of daily tasks can be automated, you can ensure that what you need to complete is actually achieved.

2. Enhanced sharing of information and collaboration

Because HR is a central function of any business, data related to HR needs to eventually be shared with other teams or departments. Without ERP this likely means you will need to ask different people to share their data and then compile it into a useable format.

With ERP for HR, data is stored in a central location, or brought together to a central location, which means that data from different sources can be shared faster and easier. This also ensures that the right data is shared, thus enhancing overall outcomes and making it simpler for other teams to work together.

3. Management gains a clearer picture of HR

It can be tough to gain a short-term picture of your employee resources, especially when it comes to identifying potential resource shortfalls (e.g., double-booked holidays, employees who are constantly late, etc.) and where improvements can be made. For example, in most modules you can track overtime hours of employees, and receive alerts when overtime is past a certain threshold.

If you spot that one department is consistently banking extended overtime hours, you can move quickly to address this.

4. Data is kept up-to-date

As we've stated above, HR systems usually involve data from various locations. This means that there is always a chance of duplicate or incorrect information. A healthcare ERP module can help ensure that the data is not only correct, but also not duplicated, which can in turn speed up decision-making and enable better decisions to be made.

5. Reduced licensing expenses

Without ERP, your HR team could need five or more systems in order to keep track of everything. Each of these systems will need to be licensed, which can often be a serious investment on your behalf, not to mention the costs of setting up and maintaining these systems.

Because HR ERP modules offer an integrated solution, you pay for one license to cover all of your needs. This reduces overall expenses while also making it easier to budget and maintain.

If you are looking to integrate an ERP solution in your business, contact us today to learn more about how we can help.

Published with permission from TechAdvisory.org. Source.

October 9th, 2014

Security_Oct07_BIn late spring of this year news broke of the biggest security issue to date - Hearbleed. Many companies leapt to secure themselves from this, but the fallout from it is still being felt. That being said, there is a new, even bigger, security problem called Shellshock that all businesses need to now be aware of.

What exactly is Shellshock?

Shellshock is the name applied to a recently uncovered software vulnerability which could be exploited to hack and compromise untold millions of servers and machines around the world. At its heart, the Shellshock vulnerability is based on a program called Bash. This is a Unix-based command program that allows users to type actions that the computer will then execute. It can also read files called scripts that contain detailed instructions.

Bash is run in a text-based window called a shell and is the main command program used by OS X and Unix. If you have a Mac computer and want to see what Bash looks like, simply hit Command (Apple Key) + Spacebar and type in Terminal. In the text-based window that opens in Bash you can enter commands using the Bash language to get your computer to do something e.g., eject a disc, connect to a server, move a file, etc.

The problem with Bash however is that it was recently discovered that by entering a specific line of code '() { :; };)' in a command you could get a system to run any following commands. In other words, when this command is used, Bash will continue to read and execute commands that come after it. This in turn could lead to a hacker being able to gain full, yet unauthorized, access to systems without having to enter a password. If this happens, there is very little you can do about it.

Why is this such a big issue?

To be clear: Shellshock should not directly affect most Windows-based machines, instead it affects machines that use Unix and Unix-based operating systems (including OS X). So why is this so big a deal when the majority of the world uses Windows-based computers? In truth, the majority of end-users will be safe from this exploit. However, the problem lies with bigger machines like Web servers and other devices such as networking devices, and computers that have had a Bash command shell installed.

While most users have Windows-based computers, the servers that support a vast percentage of the Internet and many business systems run Unix. Combine this with the fact that many other devices like home routers, security cameras, Point of Sale systems, etc. run Unix and this is becomes a big deal.

As we stated above, hackers can gain access to systems using Bash. If for example this system happens to be a Web server where important user information is stored, and the hacker is able to use Bash to gain access and then escalate themselves to administrative status, they could steal everything. In turn this could lead to the information being released on to the Web for other hackers to purchase and subsequently use to launch other attacks - even Windows-based systems. Essentially, there are a nearly unlimited number of things a hacker can do once they have access.

If this is not dealt with, or taken seriously, we could see not only increased data breaches but also larger scale breaches. We could also see an increase in website crashes, unavailability, etc.

So what should we do?

Because Shellshock mainly affects back-end systems, there is little the majority of users can do at this time. That being said, there are many Wi-Fi routers and networks out there that do use Unix. Someone with a bit of know-how can gain access to these and execute attacks when an individual with a system using Bash tries to connect to Wi-Fi. So, it is a good idea to refrain from connecting to unsecured networks.

Also, if you haven't installed a Bash command line on your Windows-based machine your systems will probably be safe from this particular exploit. If you do have servers in your business however, or networking devices, it is worthwhile contacting us right away. The developers of Bash have released a partial fix for this problem and we can help upgrade your systems to ensure the patch has been installed properly.

This exploit, while easy to execute, will be incredibly difficult to protect systems from. That's why working with an IT partner like us can really help. Not only do we keep systems up-to-date and secure, we can also ensure that they will not be affected by issues like this. Contact us today to learn how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Security