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March 27th, 2015

AppleMacOS_Mar27_B_2Earlier in March, Apple unveiled its brand-new notebook to be added to the MacBook product line. This notebook was initially known as the Retina MacBook Air, but Apple has now decided to name it the New MacBook, in the hope of expanding its line of products. The New MacBook offers a range of features with increased performance and usability compared to its predecessors. Here’s an overview of what to expect from the New MacBook.

Design

You’ll be amazed how compact the New MacBook is. It is currently the thinnest notebook Apple has to offer, measuring only 13.1 millimeters in thickness. It is also very light, weighing only two pounds, or less than a kilogram. MacBook series usually come in silver, but the New MacBook is available in Space Gray and Gold hues, similar to the iPhone and iPad.

Display

The New MacBook sports a high-definition Retina display, with a resolution of 2304x1440 pixels. The 12-inch display screen is wide and roomy enough to engage with web browsing, applications and programs efficiently.

Keyboard and Trackpad

Apple has always incorporated some of the best keyboard and trackpad technologies in its MacBook machines. A big keyboard change sees the traditional scissor mechanism replaced with a butterfly mechanism, offering users a better typing experience. The butterfly mechanism is wider and is made from a stiffer material, meaning that it’s more stable, responsive, and takes up less vertical space.

In addition to keyboard improvements, Apple has also made changes to its trackpad. The new Force Touch Trackpad is pressure sensitive, and can tell the difference between a tap and a click. You can take advantage of the Force Touch and find new ways to interact with the MacBook, such as activating certain applications by putting more pressure on the trackpad.

Silent operation

The New MacBook doesn’t need a built-in fan to cool itself down. With the assistance of Intel’s Core M chip, the New MacBook generates less heat, and disperses sidewards the heat that it does create. It will remain cool and virtually silent, even when you open multiple programs.

Battery life

Apple has made major improvements in the New MacBook’s battery capacity, despite its thinner and lighter design. The newly-designed battery extends the New MacBook’s life further, allowing up to nine hours of web browsing, or ten hours of watching videos.

Price and release date

The New MacBook will retail between $1500 and $2000, depending on specifications. Apple will begin selling the New MacBook on April 10 through its online store.

To learn more about how your business can benefit from using Mac devices, give us a call today.

Published with permission from TechAdvisory.org. Source.

Topic Apple Mac OS
March 25th, 2015

Productivity_Mar25_BAre your corporate meetings the hotbed of productivity and decision making that they should be? Probably not. Of the billions of meetings held in organizations around the world each year, too many are slow, lacking pace and without focus - and, in truth, plenty of those meetings probably don’t even need to be held in the first place. But there’s a solution, and it comes in the form of Do.com. The meeting productivity platform is growing fast and its two most recent announcements will have you sitting up, paying attention and putting the service to use.

Do.com aims to end what it terms ‘meeting hell’, and the platform is currently used by more than 5,000 organizations from top businesses like Dominos to sectors of the US government. When you add Do.com to your company’s productivity strategy, you benefit from a host of meeting-oriented features including management of agendas, notes and actions. The tool can also be used to share files for the purpose of discussion during meetings, and to display a timer to keep deliberations on track and avoid that ultimate hell of never-ending meetings.

The cloud-focused application has signaled it is on an upward trajectory, recently adding $2 million in funding. The additional capital will be used to further expand Do.com and its features, as well as the team behind it. Consequently, it appears that now is a great time to be getting onboard, with lots more to come from it. The most recent technical development to be announced is its new integration with Office 365. This will give Do.com further relevance and usability value to business owners around the world who are already taking advantage of the numerous benefits of the Microsoft cloud-based suite of productivity applications.

Do.com can already be used in conjunction with Evernote and Google Apps like Drive and Docs, but the move to integrate with Office 365 puts it in reach of an ever larger audience. Those not yet accustomed to high-tech meeting solutions may still be using pen and paper to manage their company get-togethers. But Do.com identifies its technology-based competitors as core cloud applications such as Dropbox, Trello, Evernote, Google Apps - everything from Docs to Calendar to Drive - and even good old email. Yet Do.com does something these individual apps don’t - while they all tackle one particular element of the organization and follow-up to a meeting, Do.com handles the whole lot with a single holistic, meeting-centered approach. With its latest moves, that’s what the platform hopes will be attractive to productivity-deprived business owners.

Want to find out more about Do.com and other productivity and cloud-based technologies? Get in touch today.

Published with permission from TechAdvisory.org. Source.

Topic Productivity
March 24th, 2015

164 BizV_BHave you started to wonder if your break/fix contractor is fixing your IT problems to the best of his abilities? Does he seem to be showing up to your office more and more, repairing the same problem time and again? If so, it may be time to consider another option: Managed Services. This alternative could be just the IT solution your business needs, and can even prevent your worst IT nightmare from coming true.

The ultimate break/fix nightmare

Your business is running smoothly. Profits and staff productivity have been up, and you haven’t had a single IT expense in months. Times are good. You kick back in your leather chair and break out that Cuban cigar you’ve been saving for just such an occasion.

But then the BIG ONE hits. Your servers crash. No, not just one - all of them! Your business comes to a grinding halt. None of your staff can work. You call your go-to break/fix IT provider, but he’s overloaded with work and can’t make it out to your offices till next week. Next week?! In a panic, you call the first IT contractor you find on Google. Thankfully he’s available. But since you need this work done immediately, he charges an unbelievable fee for a last minute fix. You have no other choice, you hire the contractor. You’re left hoping he fixes everything properly and none of your crucial data is lost in the process.

This is the precarious nature of break/fix IT services. And while this is a worst case scenario, situations like this can and have happened. So let’s look at the reasons why it pays to to hire a Managed Services Provider (MSP) instead.

MSPs prevent problems. Break/fix profit from them.

Think about the relationship dynamics of Managed Services compared to break/fix. If you’re a business owner who currently use a break/fix contractor, when your IT goes down your contractor gains profit. Your problem equals his reward.

How motivated do you think he is to do an effective job of fixing your issue? If that problem pops up again later, it equals more reward for him. Now that’s not to say all break/fix contractors aren’t fixing your IT to the best of their abilities. But think about the basic mindframe of a break/fix contractor: problem=profit.

The MSP system works differently. You pay a set fee every month to your IT provider. So the reward for the MSP comes every month. If something goes wrong during that month, you don’t pay anymore. Yet it costs the MSP more money, and therefore affects their profit margin. Because of this, the MSP is rewarded for taking preventative measures to ensure your IT is working as effectively as possible, always.

That’s not to say problems won’t happen with an MSP. But when they do, they’ll end up costing the MSP provider, and they certainly don’t want that. So for an MSP, the basic mindframe is: healthy IT=profit.

MSPs extinguish budget surprises

Everyone likes surprises, except when it comes to losing money. And when you have a break/fix IT service provider, big surprises can and do happen - and not the good ones, either.

An MSP is working to prevent problems from happening in the first place. You pay a monthly flat fee, so you always know what you’re paying. You can plan and predict your budget accordingly.

With break/fix, it’s true that some months you won’t have any IT expenses from your contractor, which is great. But other months, you could have bills that are astronomical. So you never know just what you’ll be paying for your IT budget in any given month. And if you don’t have that money set aside, then what?

MSPs might just make you happier

Yes, as silly and simple as it sounds, with an MSP you’ll probably be happier. The main reason is you won’t have to deal with the frustration of unexpected IT problems eating away at your budget and the downtime that comes with it. Your IT will run more smoothly (which will create a foundation for your business to do the same) and your budget will be predictable.

Even better, you’re more likely to have a fruitful relationship with your MSP provider since you both have the same goal: effective smooth running IT for your business. What business owner doesn’t like the sound of that?

Want to learn more about Managed Services? Contact us today to learn more about this effective alternative.

Published with permission from TechAdvisory.org. Source.

March 23rd, 2015

BusinessContinuity_Mar23_BBusinesses can face disasters at the most unexpected times, whether that’s a flash flood that takes down your servers or a sudden power outage during a thunderstorm. And when these events do happen, you as a business owner must have a business continuity plan (BCP) in place, to ensure that your company doesn’t go out of business for good. But for most people who are new to business continuity, words and terms used by BCP experts may sound like a different language. Here are some popular business continuity terms that are often tossed around.

Battle box - a tool box where necessary equipment and vital information are stored. These objects and pieces of information should be useful in a disaster. Typical items include a first aid kit, laptop, protective equipment, and communication devices.

Business impact analysis (BIA) - a process to evaluate the impact that a disaster may have on a business. The BIA shows what a business stands to lose if some parts of its functions are missing. It allows you to see the general picture of your business processes and determine which ones are the most important.

Call tree - a comprehensive list of employee contacts and their telephone numbers. Call trees are used to notify out-of-office employees about a disaster. Companies can use a software program to contact people on the call tree by sending automated emails and text messages. In order for a call tree to work, employees should provide alternative contact options and their information must be up to date.

Data mirroring - a duplication of data from its source to another physical storage solution or the cloud. Data mirroring ensures that crucial information is safe, and companies can use the copied data as backup during a disaster.

Exercise - a series of activities designed to test a company’s business continuity plan. When an exercise is carried out, there will be an evaluation to decide whether a BCP is meeting standards or not. An exercise can identify gaps in, and the drawbacks of, a BCP and is therefore used as a tool to revise and improve a business continuity plan.

Hot site - an alternate location equipped with computers, communication tools and infrastructures to help a business recover information systems affected by the disaster.

Plan maintenance - a process of maintaining a company’s business continuity plan so that it is in working order and up to date. Plan maintenance includes scheduled reviews and updates.

Recovery time objective (RTO) - a period of time in which companies must recover their systems and functions after a disaster. This is the target time for a business to ideally resume its delivery of products and services at an acceptable level. RTO may be specified in business time (e.g. one business day) or elapsed time (e.g. elapsed 24 hours).

Business continuity plans can be a hassle to design and implement without proper understanding of their requirements. If you want to learn how you can protect your business from disasters, give us a call today.

Published with permission from TechAdvisory.org. Source.

March 20th, 2015

iPad_Mar20_BFor a long time in the mobile world, it seemed like the only way was smaller. Phones became more miniscule with each and every version released - yet the truth is that reduced size comes at the cost of functionality. Then along came the smartphone, which increased size back to sensible levels but brought with it swathes of apps and other new uses - suddenly a phone was more than just a phone. Now we’re in the age of the tablet and, while things may seem to have been once again erring towards the miniature of late, here’s why you might want to stick with your full-sized iPad for the time being. Better still, opt for a new iPad Air 2.

It’s big enough to share

Whether in meetings or on the go, the full sized iPad screen is better suited to showing documents, images and web sites to others. The iPad Mini may be more easily portable, but its screen size is comparable to that of the iPhone 6, and a phone just isn’t the best platform for displaying information to a group. The screen size on models like the iPad Air makes this much easier and more effective.

It takes great photos

For some time, the iPad camera seemed inferior to that of the iPhone. But the iPad Air 2 changes all that - the 9 Megapixel camera makes it perfect for photo needs in the office. We’re thinking instant capturing of whiteboard scribbles at the end of a brainstorming session, quickly and efficiently scanning documents, and maybe just the odd workplace selfie. It’s suddenly comparable to the camera power of the iPhone and superior to that of the iPad Mini. Combine that with the bigger screen, and the business productivity advantages of the full-sized iPad Air 2 are plain to see.

It’s a productivity machine

Again it comes partly down to the full-sized screen, but a more generously proportioned iPad - whether that’s the new iPad Air 2 or an older model - is simply better for getting the job done. While the iPad Mini boasts the same resolution as the iPad Air 2, the latter’s extra screen area gives you more space to work with. The Mini offers the same amount of limited room for maneuver as the latest iPhone model, which is fine when you’re on the move and want to complete a quick task on the fly, but less so when you need to get serious work done. The larger screen allows you to drag and drop information, move things around and switch between multiple applications at ease.

Getting the highest levels of productivity out of your technology is all about selecting the gear that works best for you. Want to learn how to best deploy iPads and other Apple devices in your business? Give us a call.

Published with permission from TechAdvisory.org. Source.

Topic iPad
March 18th, 2015

Security_Mar18_BWith the threat of sophisticated intrusion on the rise, there has never been a more important time to be vigilant about IT security. Whether it’s selecting a difficult-to-guess password and then changing it frequently, or remembering to properly log out of social networking sites when using a shared computer, there are plenty of simple steps we can all take to better protect ourselves online. Nowhere is this more vital than when using online banking systems or mobile payment portals. If you’re a user of peer-to-peer payment provider Venmo, you’ll be pleased to hear the service just gave you the benefit of extra security protection.

The Venmo platform is known for its convenience and ease of use, and is commonly used to split the cost of drinks, dinner, taxis and the like. The app is now adding a raft of new security-focused features, in response to criticism of its record for ensuring the security of its customers and their financial transactions.

Back in February, a Venmo user discovered his account had been hacked and used to withdraw almost $3,000 from his credit card. The intruder had also thought to change the email address associated with the Venmo account and to disable notifications of payments, but Venmo did not tell the genuine user about the changes that had been made. Venmo was decried for letting basic lapses in security exist in its trendsetting platform.

Now the service is doing what it can to pick up the pieces and up the ante on the security front. The most obvious change is to incorporate automatic email notifications when changes are made to the basic personal details associated with a Venmo account - a feature which many believe should have been built in from the word go. But the app will also add multi-factor authentication, another name for the two-step verification that can be enabled within Google Apps and other services. This feature makes it more difficult for would-be intruders to gain access to your account, even if they manage to get hold of your password.

Multi-factor authentication works by requiring not only your password for login, but also a second piece of information such as a one-time code - often generated on-the-spot and sent by SMS to the user’s cell phone - or the answer to a pre-set security question. Insisting on two phases to the sign-in process allows another opportunity to stop potential fraudsters in their tracks. The changes being implemented by Venmo also reflect the growing awareness on the part of technology companies for the need to get serious about security and protect the integrity of their systems and their users’ data.

You can put multi-factor authentication to use in your IT systems to keep your business protected. Get in touch with us and we’ll show you how.

Published with permission from TechAdvisory.org. Source.

Topic Security
March 16th, 2015

SocialMedia_Mar16_BRemember years ago when you first saw a number sign followed by an unspaced phrase popping up online? Who would have thought that hashtags would turn out to be one of the most useful tools on social media platforms today. In fact, different social media sites utilize hashtags in different ways. Take a look at how you can make the most of hashtags for your business on different social media platforms.

Twitter

Twitter hashtags don’t support special characters like +, !, $, %, -, ^, &, * but do support letters, numbers and underscores. There are no hashtag limits as long as you keep your message within the usual 140 characters.

The best way to use hashtags in Twitter is through hosting and participating in Twitter chats. You don’t need to be in an event to network with people through the official hashtag; event organizers usually market the official hashtag very well. In other words, you’ll get additional exposure if you use it.

Useful Twitter hashtag tools include:

Hashtagify which tracks trending hashtags and shows related hashtags for any base terms you provide. TwChat lets you discover, participate in and host Twitter chats. This is best used for monitoring and archiving any hashtag streams.

Instagram

Just like Twitter, Instagram hashtags don’t support special characters like +, !, $, %, -, ^, &, *, but do support letters, numbers and underscores. You can add up to 30 hashtags to a single photo or tag your photo after publishing it by listing the hashtags in the comments.

After you tag your post with a hashtag, you’ll be able to tap on the hashtag to see a page that shows all photos and videos people have uploaded with the same hashtag. Instagram hashtags can dramatically increase your following, especially if you use hot and trending hashtags which are easily found here.

The best use of hashtags on Instagram is to participate in hashtag games like #tbt (Throwback Thursday) and #MondayBlues. Both can increase your following and interactions since people click on these specific hashtags to see photos of other participants. Additionally, location-based hashtags also work very well on Instagram, whether abbreviated or in full, for example #LA and #LosAngeles.

Facebook

Facebook hashtags are similar to other social platforms; they support the standard set of characters including numbers, letters and underscore but don’t support special characters.

However, searching by hashtag on Facebook is a little unlike the rest, in that when you search for a hashtag you often end up on a Facebook page instead of a hashtag search result page. But there’s an easier way to generate hashtag search results - simply add the hashtag text after facebook.com/hashtag/, for example facebook.com/hashtag/cats.

You can also bring up hashtag search results by clicking on any hashtag in your Facebook stream. Do keep in mind that Facebook’s ranking algorithm is complex and seems to classify hashtags according to how closely you are related to the person posting the update, as well as how often the two of you interact.

The growing use of hashtags has changed how we use different social media platforms for the better. Still, it’s important to understand how these different platforms make use of hashtags in order to optimize them to your business’s advantage. Looking to learn more about how social media can help your business? Contact us today!

Published with permission from TechAdvisory.org. Source.

Topic Social Media
March 13th, 2015

Facebook_Mar13_BBusinesses have used Facebook to reach their potential customers for many years, and it works well. Whether your goal is to build the reputation of your brand, boost sales, or find new customers, Facebook allows you to do all this with ease. But recently Facebook has decreased the amount of organic reach for pages. While you can pay advertising fees to make your posts visible to a larger audience, you can save on costs by improving the quality of your posts to engage your fans.

In recent months, Facebook has again changed its news feed and pages algorithm, which has resulted in decreased visibility for many companies’ posts. The good news is that you can re-engage with your fans by applying these simple tips to your Facebook posts.

Plan your calendar

You’ll want to devise a weekly or monthly post schedule containing ideas of things to write about. A content calendar is an easy way to make sure you post regularly, and will ensure that your posts are well-planned and interesting. Without a calendar, you’ll find it hard to write when you need to - and no content means no visitors!

Offer value

Facebook is a great way to advertise updates about your company, but don’t get carried away. People don’t want to read long and boring reports about your business’s performance. You need to create value by posting content that revolves around your business, such as product tips, sales events, demonstration videos and photos, while still being relevant and interesting to Facebook users. Be as creative as you wish, but the key is to write posts that give real value to your readers. This builds your credibility and reputation, and there’s a good chance you’ll get repeat visitors to your business page, as well as have readers share your posts to their own profiles.

Keep it short

Nowadays, businesses strive to get their content visible on Facebook’s news feed - and it can get very crowded. Most people tend to scan their news feed quickly and skip the lengthy posts. Facebook itself says that posts of between 100 and 250 characters get more engagement, and shorter and succinct posts are better received. So it’s important to keep your posts short and to the point.

Schedule posts

Facebook has a ‘schedule post’ function, which you can use to your advantage. If you’re feeling extra productive, and have created posts for an entire week, you can schedule them to post automatically at specified times. Scheduling posts help you maintain a consistent presence for your readers.

Want to learn how your business can benefit from a Facebook business page? Get in touch with us today and see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Facebook
March 12th, 2015

Office_Mar12_BMac users have a reason to celebrate - after a long wait since its last update in 2011, the Microsoft Office for Mac suite of productivity applications has been given a makeover. The latest look brings on board the power of the cloud to take Office to new levels for Apple fans, including a move to deliver an experience that’s closer to that of the Windows version of the package. Better still, you can upgrade for free while it’s still in preview stage - here are some of the killer features of Office for Mac 2016.

Cloud power

Office for Mac 2016 takes the power of the cloud and puts it to full use, bringing the advantages of its cloud-oriented Office 365 applications to its flagship package. As a result, you can now access your Office documents whenever and wherever, and no matter which device you are using. Aside from Office 365, the new software is also integrated with OneDrive, OneDrive for Business, and SharePoint.

It’s now possible to jointly author Word and PowerPoint documents with colleagues, and to make challenges simultaneously. Much like Google Docs, you can run a chat conversation alongside the document, in order to discuss the changes you are each making. Word and PowerPoint automatically flag up updates to the document that you might not have spotted already. These features are already available to Windows-based users of Office.

Sharing documents also becomes simpler, with a dedicated sharing button in the applications’ top right corner that allows you to invite colleagues to collaborate on the document you’re working on. It’s possible to share a document either as an attachment or as a link, and of course to control access rights for each person to whom you give access. You can open others’ Office documents right from your email account and get straight to editing.

Ribbon refresh

Until now, there have been differences in the options available on the ‘ribbon’ of icons that appear beneath the File, Edit and other menus at the top of the screen. You might see one thing on your Mac but another on your PC, and another still on your tablet. With Office for Mac 2016, Microsoft has taken the opportunity to fix those inconsistencies, so you’ll now find the options you need in the same places across all the platforms you use. A new task pane is also intended to help simplify graphics editing.

Email grouping

The updates to Outlook, and OneNote too, were actually released in 2014 and so are technically not new with this release. But one such useful update that is carried through to Office for Mac 2016 is the organization of Outlook emails by conversation, as is the case with Gmail. Emails can be sorted using a variety of other criteria, too.

Presentation aids

Office for Mac 2016 makes life a little easier for those presenting using PowerPoint slides. While your audience is shown the final product on your big screen, you can benefit from having ‘presenter view’ open on your monitor. This dedicated view gives you access to all of your presentation’s slides, any associated notes and also a timer to help you keep pace.

The entire suite of Office for Mac 2016 applications - including Word, Excel, PowerPoint, OneNote and Outlook - is available for free upgrade during Microsoft’s preview period, which runs until later this year. Once that comes to an end, you’ll need an Office 365 subscription or perpetual licence in order to keep making the most of the package’s features.

To find out more about boosting your company’s productivity with Microsoft Office applications, give us a call today.

Published with permission from TechAdvisory.org. Source.

March 11th, 2015

MobileGeneral_Mar06_BThere’s big business in mobile payment platforms, and they are here to stay. Consumers are increasingly attracted to the ease and convenience of Apple Pay and Google Wallet, and adopting these platforms means turning more prospects into clients - and then keeping them hooked for the long haul. Now Google has given the sector a further boost, by announcing its new Android Pay platform. Here’s what you need to know about getting on board with this and other mobile payment platforms.

When Google launches Android Pay, it will act as more than just another app like Apple Pay, or Google’s existing Wallet app (which will continue to be in use, and will be powered by Android Pay). This means it will be useful to developers and retailers looking to allow users to make payments for products and services from right within their apps on Android devices.

Apple technology already enables iPhone users to buy goods in real-life stores using near-field communication (NFC), and Google’s Android Pay system will do the same. A similar technology to Apple's is Google’s local storage of bank card information, which takes away the need for you to have a phone signal to make payments. There are also benefits to security - another feature that Android Pay will adopt from its rival is the use of one-time, automatically generated credit card numbers for each transaction. This helps to fight fraud because even if the retailer you shop with subsequently suffers a data breach, any card numbers the fraudsters get hold off would have expired already.

Google ultimately hopes that its Android Pay system will also include support for fingerprint scanning and other security features, further boosting the peace of mind you can have while using it to shop and settle up.

Competition is beefing up in the mobile payment platform arena. While Google Wallet failed to gain much traction when it first launched in 2011 - it was considered by many to be ahead of its time - the recent growth of Apple Pay appears to have revived hope in the Google alternative. What’s more, Samsung recently debuted Samsung Pay, which is big on payment security and will come as default on the latest models of the Galaxy and Edge range of devices. The Samsung system has the potential to quickly achieve far greater reach since, while Apple Pay only works where retailers already have NFC installed, Samsung recently acquired the firm LoopPay, and as a result Samsung Pay will also support the use of conventional magnetic credit card readers.

And even PayPal is moving in on mobile payment territory. Though the company has for some time had its own apps that make it easy to send cash to friends or suppliers, or to make purchases at participating retailers, PayPal is still better known for its web-based payments system. However, PayPal recently acquired Paydiant, a startup due to launch later in 2015 with a competitor to all the other mobile payment platforms, known as CurrentC. It could prove stiff competition indeed, since it’s backed by retailers like Wal-Mart and 7-Eleven.

Don’t be fooled into thinking that your business can ignore the rapid growth of mobile payments. To find out how to leverage them to your benefit, get in touch with us today.

Published with permission from TechAdvisory.org. Source.